Privacy policy

Kuura Essentials website and online store is built via Shopify Inc. Shopify offers us a platform for the website and the online store.

Privacy is very important to us and protecting your privacy and your personal data is of utmost importance. Therefore, we collect your personal data only to the extent we need them to offer you a successful customer experience.

Privacy Policy describes the means and purposes of processing your personal data when you use our website and applies to the processing of personal data obtained through your use of our website. Please note that our website may include links to contents of third-party service providers, which we are not responsible of.

 

Why we process your personal data?

We process personal data only to the extent it is necessary.  We process your personal data primarily in order to offer you the opportunity to use our website, make a purchase and deliver your order. We also process your personal data to send you updates about your order and questionnaires to measure your satisfaction with our services.

We also process your personal data for the purposes of management, analysis and development of our business. I.e. to provide you customer service and to carry out customer communications.

We may also process your personal data to inform you on new and interesting products, special offers and updates.

 

Data we process

When you create a user account, you will be asked to provide certain personal data, i.e. name, contact information, date of birth, phone number, password, as well as billing and delivery details.

You can also voluntarily provide us information about your interests, as well as your consent to receive direct marketing.

Your user account information is constantly updated (for example by your purchase history).

When you place orders at our online store, we may process certain personal data and information relating to you, such as: user account details (or your name, delivery and billing address(es) and phone number), type and amount of products you ordered, purchase price, date of placing the order, status of your order, method of payment and specifics related to your payment, product returns and customer service requests.

 

Security of your personal data

All the data collected from you is securely saved by Shopify. Shopify has appropriate technical measures to protect the security of your personal data. They protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction by appropriate technical measures such as firewalls.

More on the Privacy Policy by Shopify here.

 

What rights do you have?

You have the right to demand for your personal data on request.

Your request must be in written or in electronic form and must be signed. The request must contain the basic information needed for finding the requested data.

After receiving and processing the request, we will send you a copy of the personal data by mail or email. We reserve the right not to complete your request if the request is not formal.

You also have the right at any time to request us to erase your personal data. Please note that certain data processed by us are subject to statutory retention requirements, and regardless of a request of erasure, such data we cannot erase until the end of the statutory retention period.

 

 

COOKIES

Do we use cookies, yes!

Cookies are small units of data stored on the hard drive of your computer or other terminal device by your browser, which allow us to collect information from your use of our website and to "remember" your actions or preferences over time. Cookies do not harm your computer or other terminal device and do not contain viruses or other malware.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means that the cookies cannot be used to track your actions around the web.

Some of the cookies used are necessary for proper functioning of our website or online store. Some are necessary to improve the website performance or the user experience and some are used for purposes of targeting marketing viewed to you around the web.

More on the cookies used by Shopify here.